Privacy policy

Who we are

The pages on the website (“the Website”) are published by One Marketing Communications Limited (“One”), a company registered in England and Wales with company registration number 06756007, whose registered address is 69 Dane Road, Sale, Cheshire, M33 7BP, on behalf of Assura plc, a company registered in England and Wales with company registration number 09349441, whose registered address is at Assura plc, The Brew House, Greenalls Avenue, Warrington, WA4 6HL (“ Assura plc”).

One and Assura plc respect your right to privacy and will process personal information you provide only in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

The information collected and how it is used

One will not collect any information about individuals, except where it is specifically and knowingly provided by them.

When you visit Assura plc’s Website, One’s web server collects some basic information such as your browser type, IP address, internet service provider’s domain name, which pages you accessed on the site, and when. Details of cookies that One uses on the Website can be found on the Cookie notice.

Assura plc and One use this information to provide you with and maintain the quality of the Website and to analyse the use of the Website in order to help guide improvements. Personally identifiable information is not automatically collected.

Third-party use of information

Except as described above, neither One nor Assura plc will disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact One or Assura plc (as appropriate) to ask for any such activity to stop.

However, if a third party acquires all (or substantially all) of One’ or Assura plc’s business and/or assets, One or Assura plc (as applicable) may disclose your personal information to that third party in connection with the acquisition. One or Assura plc may also disclose your personal information where required to do so by applicable law, by a governmental body or by a law enforcement agency.

Finally, One and/or Assura plc may also collect anonymised details about visitors to the Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details collected for these purposes.


Whilst One and Assura plc take appropriate technical and organisational measures to safeguard the personal information that you provide, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that the security of any personal information that you transfer over the Internet to One and/or Assura plc cannot be guaranteed.

Your rights

You have the following rights:

the right to be provided with copies of personal information that One and/or Assura plc hold about you at any time, subject to a fee specified by law;

the right to ask One and/or Assura plc to update and correct any out-of-date or incorrect personal information held about you free of charge; and

the right to opt out of any marketing communications that One and/or Assura plc (or any third party to whom they have disclosed your personal information with your consent) may send you.

If you wish to exercise any of the above rights, please write to One or Assura plc (as appropriate) at the address specified above.

Third-party sites

The Website may contain links to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that One and/or Assura plc collect through the Website and neither One nor Assura plc can be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.